CAT events create significant opportunity but they can overwhelm a business just as quickly. This practical workshop will explore what Members need to consider before, during and after a major event, whether responding in their own market or supporting another DKI Member. From capacity planning, staffing and estimating to equipment, communications, documentation, cash flow and knowing when to stop accepting work, Members will examine the decisions that determine whether a CAT response becomes a success or a CAT disaster. Drawing on lessons from recent DKI events, the session will help Members build a practical CAT readiness plan that protects their people, customers, reputation and business while allowing them to confidently capitalize when demand surges.
